LEAD ACQUISITION AND MANAGEMENT DONE BY REAL PEOPLE
MEET THE OWNER
Lauren Larssen, founder of Level Up Leads in North Carolina, brings extensive
experience from the healthcare sector, including roles in personal training,
group fitness, and as a senior administrative assistant at the Institute for
Medical Research. Known for turning complexity into clarity, Lauren excels in
organizing, optimizing, and delivering effective solutions to help businesses
thrive.
Lauren thrives in high-pressure environments, bringing structure, efficiency, and
dedication to every project, ensuring her clients’ goals are met and exceeded.
Outside of work, Lauren enjoys life with her two dogs, Poppy, a courageous
beagle rescued from animal testing, and Timmy, an energetic beagle mix.
Together, they remind her of the importance of resilience, love, and balance.
With Level Up Leads, you gain not just a service but a trusted partner focused on
helping your business flourish.
MEET YOUR CUSTOMERS WHERE THEY ARE
Not every customer picks up the phone, but that doesn’t mean the connection ends there. Whether they prefer text, calls, or emails, we adapt to their needs to ensure nothing gets missed. We leave friendly messages and follow up immediately, increasing the chances of connecting while building trust and maintaining a smooth process. Every interaction matters, and we make it count.
We prioritize responding quickly to new leads but don’t forget about old ones—they could be worth thousands!
We nurture past leads because today’s “no” could become tomorrow’s “yes.”
THE LEVEL UP DIFFERENCE
WHAT WE DO
Our organized system simplifies lead management by guiding leads through the entire process—providing key information, overcoming objections, and seamlessly booking appointments. This approach drives strong conversion from leads to loyal patients.
WHY WE ARE DIFFERENT
End-to-End Guidance: From first contact through post-appointment follow-up, Level Up Leads delivers full support. We don’t just book appointments—we create a seamless patient experience.
WHY CHOOSE US
Efficient Workload Management: We handle new patient scheduling so your staff can focus on patient care. We also provide follow-up to ensure patients show up and stay engaged.
Tailored Solutions: Our services are customized to your practice’s unique needs and goals for a personalized fit.
A SMARTER APPROACH TO LEAD MANAGEMENT
From first contact to confirmed appointments, our systems are designed to turn incoming leads into loyal patients while reducing the administrative burden on you and your team.
EFFICIENCY REDEFINED
Our highly organized and efficient system is designed to streamline the lead-to-patient journey. From initial contact to confirmed appointments, we guide leads through the process, providing information, overcoming objections, and ensuring a smooth booking experience.
LIGHTEN THE LOAD
Level Up Leads takes the burden of scheduling new patients off your office staff's shoulders. By entrusting us with this responsibility, your team can redirect their focus to delivering outstanding patient care and leave the administrative workload to us.
COMPREHENSIVE SUPPORT
Beyond appointment scheduling, we offer post-appointment follow-up to ensure patients make it to their scheduled visits. This comprehensive support not only creates a positive patient experience but also contributes to lasting patient relationships.
BOOST PRACTICE EFFICIENCY
Hiring Level Up Leads means more than just appointment scheduling – it's about optimizing your entire practice. Experience improved efficiency, increased patient satisfaction, and a flourishing patient base. We help turn leads into long-term patients.
COST-EFFECTIVE SOLUTIONS
Discover the flexibility of our services, designed to meet the unique needs of your practice. At Level Up Leads, we operate on a sliding scale, primarily based on the number of leads generated. This ensures a cost-effective approach tailored to your specific requirements, making our services an efficient investment in your practice's success.
LET'S TALK CONVERSION RATES
GOALS:
When booking leads, we look to schedule 20-30% of incoming leads.
Our booked to show rate should be 50-70%.
LEVEL UP LEADS:
A client achieved an above-average appointment booking rate of 53%, translating to 130 appointments scheduled.
Additionally, they maintained a strong show-up rate of 66%, with 86 individuals attending their appointments.
WHAT WE OFFER
- Lead Management and Appointment Setting
- Appointment Confirmation Calls
- Insurance Verification
- COMING SOON: Medical Billing and Coding
EXPERIENCE IN
Allergy
Chiropractic
Spinal Decompression
Family Practice
Functional Medicine
Gyms
Knee and Spine
Medical Weight Loss
Neuropathy
Red Light Therapy
Soft Wave
TESTIMONIALS
Working with Lauren is a breath of fresh air. In a time when reliability and strong work ethic can be hard to find, Lauren consistently goes above and beyond. She is dedicated, resourceful, determined, and committed to doing every task well. What sets her apart most is her communication and professionalism. She keeps everyone informed, approaches challenges with solutions, and always looks for ways to improve processes while saving time and costs. Lauren stays calm under pressure, treats people with compassion and respect, and brings an unmatched level of professionalism to every situation. She is truly one of the best people I’ve had the pleasure to work with, and I highly recommend her.
-Tamara Owner
I’ve had the pleasure of working with Lauren, and I can confidently say she’s an absolute powerhouse. As our lead manager, she leads with professionalism, grace, and a deep commitment to excellence. Lauren has a rare ability to balance big-picture strategy with the day-to-day details, keeping our team focused, motivated, and running smoothly. Her communication is clear, her follow-through is flawless, and she genuinely cares about both the success of our business and our clients. I’m constantly inspired by her leadership and grateful to have her at the helm.
-Nicole Med Spa Owner
Working with Lauren Larssen from Level Up Leads has been a total game changer for my gym. I honestly don’t know how I managed without her before. She’s not just good at what she does—she cares. Like really cares. Lauren handles all of our lead nurture, and it’s been such a relief knowing that every person who reaches out is being followed up with consistently, thoughtfully, and professionally.
She’s quick, responsive, and always thinking a few steps ahead. Our leads don’t slip through the cracks anymore, and I can actually focus on running the gym and serving our members. She’s basically become an extension of our team, and I’m so grateful for her. If you’re on the fence about hiring someone to handle your lead nurture—do it, and make sure it’s Lauren. You won’t regret it.
-Jackie Owner & CEO
Lauren is such a delight to work with. She exudes confidence and is passionate about her work. She is very professional and prompt! She is a great problem solver. I would recommend her 1,000 times if I could!
-Natasha Small Business Owner
Level Up Leads has been a game-changer for our medical enter. Lauren and her team are professional, efficient, and incredibly effective at connecting with our patients, ensuring seamless scheduling and reducing appointment gaps. Thanks to their reliable service, we’ve seen a significant improvement in patient engagement and overall clinic operations. We highly recommend Level Up Leads to any healthcare provider looking for a dependable and results-driven scheduling solution.
-Martha Practice Administrator
My first experience working with Lauren Larssen’s work ethic came shortly after being hired. Her professionalism and immediate response to all of my questions proved she was top-notch at her job!
She was always a pleasure to speak with whether it be phone, text, or Skype.
She has a positive attitude and is a reliable source. Anyone would be lucky to have her on their team!
-Cristy Office Manager